5
Sunshine Service Brake & Alignment

I had just installed new tie rods and a CV axle on my 2005 Chevy Duramax this morning. I called Sunshine for an appointment at about 1:30 PM that afternoon. They asked when I would like to have the job done. I responded with “at your earliest convenience”. They had a 3:00 PM opening the same afternoon, so I cleaned up and hustled down to the shop. They estimated the thrust alignment would take 2 hours. I said that I was a captive audience and that I would wait outside while they worked on the truck. Within an hour the alignment was completed and I was only charged for half the estimated time. During the alignment process the mechanic took the truck for two test drives to verify that it was up to his standards. The truck tracks like it’s on rails. Thanks for the conscientious work and honesty with the bill!

Thank you Stephen for your review! It means a lot that we have been able to impress you with the quality of our alignments and attention to detail. We hope to have you back again the next time you need an alignment or other repairs!

- Sunshine Service Brake & Alignment
5
Sunshine Service Brake & Alignment

Just needed a about check to renew registration. Service was fast, polite and efficient. Will definitely consider them for assignment or brakes when I need those.

5
Sunshine Service Brake & Alignment

I am very pleased with the repairs to my vehicle. The staff was courtious and professional. Overall I would give them a 5 star rating.

5
Sunshine Service Brake & Alignment

Excellent service, the guy i worked with knew exactly what to look for, and went outta the way to save me from unnecessary expenses, good job team sunshine!!

5
Sunshine Service Brake & Alignment

All the staff were polite and very helpful. Definitely going to go back and recommend the place!

5
Sunshine Service Brake & Alignment

I had Sunshine recommended From Costco. They showed me my alignment before and after. The employees were all helpful and professional. I will definitely be a repeat customer.

5
Sunshine Service Brake & Alignment

Thoughtful personnel. Best magazine selection l've seen at a repair shop.

Glad you like our magazines. We try to change them up now and then.

- Sunshine Service Brake & Alignment
5
Sunshine Service Brake & Alignment

Service was very good great comunication would recommend this shop to anyone.

5
Sunshine Service Brake & Alignment

I was told the wheel alignment was going to take between 2-3 hours. They were finished in an hour! Pleasantly surprised!

Thank you, Jody. Very glad you were pleased. Most alignments take longer. Apparently yours was not too far off. Thank you very much for taking the time to give us a review, and a good one at that.

- Sunshine Service Brake & Alignment
1
Sunshine Service Brake & Alignment

I took my car in to get the brakes looked at, and as usual I was ripped off for being a young girl in a male dominated environment. They make you sign a paper saying if they think your car is unsafe to drive they WILL NOT give you your keys back so you are either forced to tow your car or pay an insane price to repair it. I should have walked out before I handed them my keys. If I was a man walking into this establishment I would have been treated with respect, but instead the employees think they can rip off young women. If you are a young female DO NOT go here!

Bree, You seem to have had some bad experiences in the past that formed your world view of auto repair shops before you came to our shop. I promise you that we are not the kind of shop that you described at all. Keep in mind that when you brought your car to us it had grinding and pulsated braking as you described. That’s because the brake pads and rotors were actually metal to metal, which is a very unsafe condition. At the time you dropped your car off and signed our paperwork, we did our best to explain to you what our policy is when brakes are as unsafe as yours were. You could have decided not to have the work done here. You could not drive it away at that point in that condition, because due to Nevada law we would be liable for a potentially serious accident if you were to get into one. But, another shop might have paid the tow bill to get your business. Either way, it needed to be towed. We texted you our inspection results and two estimates as to our solutions. You texted back that you wanted us to fix your brakes, without stating any of the concerns that mentioned in this review. Then, you picked the car up without mentioning any of these concerns that you’ve stated in your review. Your review actually caught us completely off guard. As the owner and the one who liabilities are directed, I cannot accept legal liability for a customer’s unsafe brakes in a vehicle if we were to have handed you the keys at that point. Funny thing is that you were quoted and received our discounted Covid hourly pricing which is significantly reduced at this time. You actually got a good deal. Very sorry to hear you felt otherwise. If there is anything I can do to make you feel better about the work we performed, please call or email and let me know. Maybe we can redeem our reputation with you on a special price on some other work in the future that you might need. I do wish you the best.

- Sunshine Service Brake & Alignment
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