Sunshine Service Brake & Alignment
I brought in my F-150 because I was pretty sure brakes were needed. I scheduled for a Friday but said I needed the truck on the weekend and was told no problem if they could get parts in time. I got the call mid morning that I did need front and rear brakes and rotors and they would have finished by end of day. End of the day came and they said the work was done, but they were not happy with the outcome and wanted to test further. There was a vibration they didn’t like. I didn’t want the hassle of picking up to drop off again, so just left it for Monday. Multiple mechanics evaluated the brakes and vibrations, ultimately concluding that there was a defect with the new front brakes. They ordered new brake parts and installed them. They worked perfectly. I was told it is extremely rare, but had happened before. I felt like they could have as easily shrugged and said oh well. But they didn’t and had the integrity to get it right.
Jim, thank you for trusting us with your F-150! We pride ourselves in honest and high-quality work and we thank you for coming to our shop a chance. We hope to see you for all of your future auto repair needs!
- Sunshine Service Brake & Alignment