Sparks and Reno Auto Repair

Very quick and friendly, we had a blown tire and they squeezed us in to get it replaced fast at a very reasonable price. I will be back for further service.

So my first impression of this place was less than ideal due to an excessive wait at the front desk. But the staff's helpful attitude helped them redeem themselves and my overall impression of this place. The RV I dropped off was finished far before the original date I was quoted. I'd be happy to recommend this place to anyone that needs any work done.

Have had my work vehicle and personal vehicle serviced by Sunshine Services for over 6 years. Always professional. Alwaya reliable.

Reliable fixes! Efficient service.

Outstanding customer service and mechanical work! First impression: clean, neat and comfortable waiting / reception area. Next impression: being greeted by Kalii, the Service Manager; he was friendly, efficient, very personable, and competent. He got my car checked in and got the service tech on the job right away. Another impression: Alika, the mechanic / technician who did the work was responsive to questions and my input regarding the unique requirements for my C7 Z51 Corvette. All done: this is a great well run shop that I would easily, without question, recommend to family and friends.

I have trusted Sunshine Service for my old old RV repairs for two years now and the thoroughness of their work keeps me coming back. Kali and other associates are efficient and praise to all the mechanics that get the job done.

Outstanding customer service and mechanical work! First impression: clean, neat and comfortable waiting / reception area. Next impression: being greeted by Kalii, the Service Manager; he was friendly, efficient, very personable, and competent. He got my car checked in and got the service tech on the job right away. Another impression: Alika, the mechanic / technician who did the work was responsive to questions and my input regarding the unique requirements for my C7 Z51 Corvette. All done: this is a great well run shop that I would easily, without question, recommend to family and friends.

Awesome service, start to finish. Great communication. Thank you. See you soon for the trans service.

Took my car for an alignment appointment. Added a few additional services. The car was finished earlier than anticipated right before the July 4th holiday.

A grandchild and I were in for some vehicle work because they advertise they have a Military Discount. PROS Website is useful. Owners of this business like their Freedom so they advertise they have a Military and Veterans Discount as a thank you to Veterans with a publicly disclosed daily Military Veteran Discount which provides resource to ensure Veterans (rare 7% of the population) and GIs (rare one-half of one percent of the population) opportunity to participate in American Dream Veterans and GIs' sacrifices have made possible for 100% of the population. Service staff graciously answered all our questions promptly which made an initial good first impression. Gave us a thorough written work order with costs up front. Sorta did it within the time they said they would. Sorta left the vehicle as clean as how we brought it in. No one here offered to commit fraud to reward us, pay us or compensate us for posting a 5 star review of this business. CONS Final bill was FAR more than the written work order. No previous disclosure to us or obtaining from us our written authorization that additional work beyond work order was being done (We NEVER authorized any additional work). No previous disclosure that final bill was going to be FAR more than the written work order (we NEVER authorized any additional charges). No previous explanation why final bill was FAR more than the written work order. No Military Discount on the final bill. It took a while during which we held firm that they had NO previous disclosure to us before the alleged additional work was done and they had NO written authorization from us for their alleged additional charges. To me, as the customer, the essence of good customer service is forming a relationship with me, the customer - a relationship that me, the customer, feels that I would like to continue. To me, good customer service is all about sending me, the customer away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers. We left with the unhappy distinct impression employees here are maybe independent contractors. Either way, we felt they work on commission; and are more interested in making a one-time killing off us than earning a living with our repeat business and referrals. With all the negative we experienced here we also were left with no trust in the quality of the work allegedly done that we had previously authorized.