Sunshine Service Brake & Alignment
The only criticism was that I was not contacted when diagnosis was made so I could assess and consider scheduling the work to be done after I had already purchased new tires and rescheduled an alignment and new parts as well. It turned out the parts weren't available so I would have to bring it in again. The diagnosis turned out to be accurate after getting a second opinion. I was influenced by my mechanic who does not have expertise in alignment and parts involved.
Thank you, James, for the reassessment and the time you have taken to express your feelings about experience with us. Looks like we could have done a better job on your last trip, and I do hope we can redeem ourselves on your next trip to us. I do hope that you'll give us that chance.
- Sunshine Service Brake & Alignment