Sparks and Reno Auto Repair

I had an excellent experience. The bill was under the estimate and was done quicker than I expected. What I really liked was the frequent messages keeping me updated on the repair progress. A clearly better experience than I have had with other businesses I have used in the past year.

I was so impressed with the customer service. They were on time, gave me all the information about my vehicle. I will definitely use them again. If anyone is looking for quality service, and very polite employees. You must make an appointment with them. Their prices were great as well. Thank you so very much. Your team is awesome.

My rv drove a lot better after the alignment.

Everything was fine. Had the alignment results explained and no attempt made to cause me to believe I needed more than a basic alignment even though I talked in advance about my expectations for OEM parts. At 264,000 miles I expected them to find something! It turned out everything was working perfectly! I put my truck through some hard use on 4 wheel drive roads so it is reassuring to know I wont have to be concerned that I might have to pay for repairs that are not needed.

My E-450 Class C motor home was difficult to drive especially in cross winds or when trucks passed by in the adjacent lane quickly. The steering felt very sloppy and over boosted, making it tiring to drive for long trips. It turns out the front axle caster was set too low - they set it to +5 degrees and the steering feels so much better and the handling is greatly improved. Rex really knows what he is doing as he found and fixed other alignment issues including a dogged rear axle. He even did a full inspection and found my RV’s battery was near the end, failing a load test. That would have been horrible to have fail on a trip. They put in a new battery. Thanks for the great work!