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5
Sunshine Service Brake & Alignment

I am a novice when it comes to RVs and I noticed that my trailer tires are wearing unevenly. I bought the Jayco trailer in Jan 2014 from Camping World in Tucson, AZ. The trailer was new had I drove it for less then 7,000 miles. I took it in to check out the alignment. Scott was my service attendant for my RV trailer and was very helpful to explain the issues from uneven tire wear. During the service Scott communicated to me that the wheels were loose and the bearing will need to be repacked and sealed. While working on the bearings the brakes were checked .... turned out that the brakes may not have been installed correctly... the magnets on all 4 brake assembles were unattached and rubbing on the reims making metal shavings. The bearings were packed, the brakes were replaced and the alignment....which had been so far off... was corrected. The total job and replacement of tires was costly. I called Jayco to explain the issues I was having and to recover some of the cost because the trailer was still under warranty, but got no where. However, Scott spoke with the manufacturer and was able to recover a portion of the cost for the brakes. Throughout this process I became aware that I was sold a trailer that was not properly prepared by Camping World....so for you 'new be trailer purchasers' ..."Buyer Beware" is an appropriate slogan.Thanks to Sunshine Brake & Alignment Specialist and Scott in particular for assisting me and correcting the issues with my trailer.

5
Sunshine Service Brake & Alignment

a very good experience.

5
Sunshine Service Brake & Alignment

It was fine.

4
Sunshine Service Brake & Alignment

You guys do a really great job and I love how the front office has lots of amenities. Thanks!

5
Sunshine Service Brake & Alignment

A+++ I have been taking my cars to Sunshine for about 3 years now, and to date I have only had 1 problem after they worked on my families cars and trucks. I placed a call, and was told to come in and they would take care of the problem. I was in and out in about 15 minutes, turns out I needed to have my computer reset as it did not automatically reset. Sunshine both hears and listens to my wife when she takes one of our vehicles in for service which I find both refreshing and unique. I have recommended them to a number of friends with no issues to date....I will continue to use Sunshine for all my family’s needs for both auto and truck issues. I will be purchasing a new Ram 2500 and Sunshine will be doing all the maintenance. I trust them to do the job I ask and they will make recommendations for repairs as needed NOT when they need/want money.... Clean shop, everyone is willing to help and I do like the prices they charge.

Hi Warren; Thank you for the solid patronage and the wonderful review.

- Sunshine Service Brake & Alignment
5
Sunshine Service Brake & Alignment

Scot was extremely helpful in getting my work done as quickly as possible - it was minor work this time, but I couldn't leave the rig for all day, and your folks were GREAT! Doug did a very efficient and good job on the work. THANK YOU ALL!

5
Sunshine Service Brake & Alignment

I have been very pleased with the honesty, fair pricing and attention to detail when servicing my car. I am a return customer because I value a job well done by people who have pride in their work and are willing to communicate with the client. I would strongly recommend Sunshine to anyone who is looking for a company that you can place your trust in and who consistently delivers quality service. You will really enjoy meeting and speaking with Kalii.

Hi Linda, Thank you for taking the time to write us a review. Your endorsement is what we work for.

- Sunshine Service Brake & Alignment
5
Sunshine Service Brake & Alignment

Excellent service both for my car and excellent customer service. I appreciate the honesty re what my car needs at a future service appointment and the potential cost. I will continue to have my car serviced at Sunshine. Thank you Kalii.

5
Sunshine Service Brake & Alignment

I stopped in at Sunshine on a recommendation from Paramount RV. We have a brand new motorhome and wanted some help addressing sway control concerns. Little did I know just how knowledgeable these guys are on the subject! Scott spent a great deal of time explaining some options to me and then told me about the Road Performance Assessment they offer. I set up an appointment for the following week to get the RPA. The RPA with Jim and Rex gave me a TON of information about my coach....what I had, what I needed, and where I could improve.....right down to coach weight at all four corners to help me with proper tire inflation and better equipment loading strategies. This was exactly what a motorhome novice like me needed; I left feeling much more informed and confident. Based on the information provided by the techs, Scott sent me home with four possible estimates of work that could be done to give my wife and I a more positive, less stressful driving experience. The nicest thing about it is that I was able to take my time to research the various products and make decisions about what we wanted to do and when we wanted to do it. I already have my next appointment set up to get some of the work and enhancements done. Although it is a costly investment, the safety and peace of mind being added is invaluable to us. I was pleased to hear, too, that Jim will do the work; he struck me as highly knowledgeable and the consummate professional.

Thank you very much for this review. The RPA is a valuable tool to the motorhome owner, who wants to improve the drivability of their coach. We could not have asked for a better review than this. You spelled out just what the RPA (Ride Performance Assessment), and related work, is all about. Thank you for the five-stars. This is the kind of review that we love to hear.

- Sunshine Service Brake & Alignment
5
Sunshine Service Brake & Alignment

I went to Sunshine service for an alignment on my 5th wheel and when I got there I was pleasantly surprised to find out they are full service auto care so I was able to have my tow vehicle serviced while my 5th wheel was being aligned. Their professionalism and attention to detail is outstanding.The pricing is competitive and they are a Napa care center so their warranty is nation wide. This is important to me since we travel a lot. Thank you to the whole crew! I will be back.

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