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3
Sunshine Service Brake & Alignment

I called to schedule a tire rotation. I was 10 minutes early to my scheduled appointment yet it took an hour to do a sub-five minute job. I like these people and want to be a customer but this motivates me to look elsewhere. After-hours calls do not give you the chance to leave a voicemail and there is no weekend service. They do good work but it is challenging to get in.

Rick, I'm very sorry that you had to wait at all. You are correct. A simple tire rotation should not have taken as long as yours did, especially when you had a specific appointment. This review is actually very troubling because, we really do want every aspect of your customer experience to exceed your expectations. I really mean that. If our best isn't good enough, then we have to try harder. My (our) sincere apologies. I hope you give us another chance. Mark

- Sunshine Service Brake & Alignment
5
Sunshine Service Brake & Alignment

I never get less than stellar service at Sunshine. Their services advisors are on top of things, always friendly, very informative. I haven't met their mechanics, but they are obviously top-notch. Every vehicle issue we bring in, is skillfully solved, quickly and correctly. We have a fleet of service vehicles, so I have had numerous opportunities to use their service over the last year and a half. Never once has the team Sunshine left me feeling like they didn't care about my problem or weren't interested in me as a customer. The owner Mark personally talk to me about my vehicles on almost every service visit. So glad to have found Sunshine Service!

Brandon, Thank you for the great review. I'd be glad to introduce you to the guys, the next time your in.

- Sunshine Service Brake & Alignment
5
Sunshine Service Brake & Alignment

I dropped a big chunk of change at another auto repair shop and my car came back in worse shape than before the work. I needed to find another mechanic to fix the new problems and found Sunshine. They stopped my car from overheating and worked with me to find a reasonably priced solution. They also kept me in the loop while the car was being worked on and they have a wonderful kid friendly waiting room. They are my go to shop from here on out.

Awesome news, Rachel. Thanks a million for the kind review. We're looking forward to being your go-to shop from now on. We'll do our best to always deserve your approval. Mark

- Sunshine Service Brake & Alignment
5
Sunshine Service Brake & Alignment

Great service and friendly people.

Thank you, Kenneth, for the great review.

- Sunshine Service Brake & Alignment
5
Sunshine Service Brake & Alignment

Great people. Really know what they are doing. You can feel very comfortable with them working on your vehical.

Thank you, Bonnie, for the nice review. And, for being a customer.

- Sunshine Service Brake & Alignment
5
Sunshine Service Brake & Alignment

thank you

Thank you for being our customer.

- Sunshine Service Brake & Alignment
5
Sunshine Service Brake & Alignment

The best service I've received in a long long time. The axle alignment before and after results were detailed to quality work, none like I have ever seen. Outstanding place to bring a RV for alignment. Thank-You.

Thanks, Chuck, for your business. We value that you also took the time to leave a review. Much appreciated. Mark (and staff)

- Sunshine Service Brake & Alignment
5
Sunshine Service Brake & Alignment

I was immediately impressed and honestly taken off guard by the welcome that I received when I initially arrived. It was professional, yet very sincere as if they had known me for few years, and that made me feel comfortable. Why? Because I didn't know them at all, I know nothing about working on cars, and I went in with that "they're gonna try to fix any & everything, even if it's not broken, then give me some outrageous bill!" mentality. Well, that definitely wasn't the case. They did a great job! The owner himself even gave me a ride to where I needed to go while they had my car. It was also nice that they sat down and went over everything afterwards with me and made sure that I understood. I don't always give reviews, but this one was worth taking a moment. Thanks Scott, Mark, and that guy wearing the cool Aloha shirt that I didn't get his name.

Shomari, it's rare that we get such glowing referrals as yours! Thank you very, very much. I'll make sure that Scott and Kalii (that "Hawaiian shirt guy") get to read your great review. Any time you need a ride, it's just part of what we do. Hope to see you again. Thanks again. Mark

- Sunshine Service Brake & Alignment
5
Sunshine Service Brake & Alignment

Very helpful and friendly, I was referred to them for a special situation and was on a very tight budget. They were understanding and helpful and were able to accommodate my budget.

5
Sunshine Service Brake & Alignment

Excellent Service and communication throughout.

Mike, Thank you, thank you, for the wonderful review. We truly appreciate your business, and especially the great review.

- Sunshine Service Brake & Alignment
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