Sparks and Reno Auto Repair

Wonderful service

Work and cost was as discussed . Thanks for the fine job.

The technicians were very professional and the work was performed at a high level. They identified a couple of things that were requiring maintenance and noted them on the invoice. My only minor issue was with the scheduling process. Due to the fact that I scheduled my maintenance for a specific day and time, I assumed that my vehicle would be looked at in that immediate timeframe. It was not addressed until the end of the day. Not a problem but why the specific timeframe? It is a good shop however, and I will definitely go back.

Super service and great communication. Everything was explained quite well and I plan on returning in the near future to get the rest of the recommended services.

Sunshine Service was not set up to shave a tire on my Tesla. I did make an appointment however they have never shaved a tire on this type of vehicle. Owner Mark Sutherlin was able to give me excellent customer service working with me and his technictions. Mark thank you for making me a loyal customer again.

Work was done well and at a reasonable price.

My truck was correctly diagnosed, repaired and returned to me ahead of schedule. I am very satisfied with the work performed by Sunshine Service.

Very courteous staff. The work was done ahead of schedule and for the price quoted.

It is hard to find honest and competent service these days. But I found it at Sunshine. I set up an appointment two weeks out because these guys are busy but they also made front and rear end alignment repairs to my Class A RV and completed everything the same day. Price was fair and more importantly the job was done right the first time. That seems to be unusual in the RV repair business and that's why if I need them, I'll go back to Sunshine again in the future.

Very professional - From the check-in to the check-out. They do a complete analysis, and provide a firm estimate of the involved costs. Therefore - five stars. We will return when needed to correct any new issues. AHEM... A minor modification to my previous post... (and if you read the following, please read to the end...) When I drove home, I noticed that the "tire noise" was still present, and a new issue had surfaced - a shimmy was now present at freeway speed (which had not been present before). When I called to tell them of the problems, I was told that it would be another week before they could address these issues - one of which was the very reason that I took it in in the first place! After spending approximately $1300 and them having the car for 2 days, I thought this was not satisfactory, and canceled the appointment. Regardless of the SEEMING professionalism on our first visit, this was definitely not a professional way to deal with ANY customer, especially after they had just spent that amount of money and the original issue remained. This modification to my review is due to having just driven the car to Tahoe and back, wondering if this noise and vibration were due to an issue which amounted to more than "normal road noise" which was what the Svc Rep told me when I called to tell them about the original issue ("noise") remaining. PLEASE SEE BELOW! FAIR IS FAIR... I have been contacted by Rick from Sunshine Service several times, and he is doing his best to resolve these issues, so I will eat a little crow, and modify my rating back (almost) to what it was... It is possible that there is blame to go around, and I may have over-reacted by the delay in addressing my concerns and for a comment on the problem which was CLEARLY inaccurate. I will assume that the noise problem and harmonic vibration issue will be corrected, and I revert to my initial comment that they are very professional - as evidenced by the pains to which Rick has gone to assure customer satisfaction. ANOTHER MODIFICATION... (The end - I promise!) Rick and the owner came to our house; took the car in to the shop; re-analyzed the problems; returned the car; and gave estimates of costs to repair. Although the manufacturer would probably deny, it appears that there are issues which should NOT have occurred in a car with only 30000 miles on it... brakes, struts, tires, etc., etc., SO, other than some initial communications problems, Sunshine cannot be faulted for these difficulties. They went FAR FURTHER than any other company would have to address my issues, and I very much appreciate their attempts.